My husband and I thank our lucky stars that we discovered The Craftsmen Group. When we saw some loose boards on our 30-year-old deck , we knew that we would be hard pressed to find anyone willing to do such a small job, and we would have to take what we could get. As it turns out, we got the best! The Craftsmen Group is: RESPONSIVE. Phone calls are returned in a timely fashion. RESPONSIBLE. When they make a commitment, they keep it. SKILLED. Expert craftsmen who take pride in their work. TEAMWORK. They work together with mutual respect and share ideas to come up with the best solutions for problems. CUSTOMER FOCUSED. They are sensitive to the wishes of the customer and will do their best to satisfy them. PROFESSIONAL. The estimating process is very thorough. Each charge is explained. FLEXIBLE. Once underway, our project turned out to be much larger than anyone predicted. The estimate was modified, and we were back underway within a day. In this day of the “good enough” standard, it was refreshing to work with experts who hold themselves to a standard of excellence.